"Desktop" session shearing via Lync 2013 is not happening, however able to share particular "Program"

We have two physical sites in our environment (suppose A and B). When we are trying to share desktop/programs via Lync 2013 from machines in same site, its working fine. However when we are trying the same from A to B or B to A, only the program sharing is working, where desktop sharing is not working with an error: "An error occurred during the screen presentation". Lync meetings and chat are also working fine for cross sites.

Any help would be appreciated!! 

August 18th, 2015 3:35am

Sound more of network related issue

please check is the relevant ports are open for client communication

https://technet.microsoft.com/en-us/library/gg398833.aspx

can you have peer to peer audio call between site a and site be user

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August 20th, 2015 4:38am

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